Add gestures such as a thumbs-up, nodding, or a simple smile to convey your message to greater effect. If I want to leverage emotion that could be interpreted in many ways, I’ll add an emoji to make it easier for the receiver to interpret. I like to add emotion when writing emails, sending instant messages, or communicating during an online meeting. It speeds up the receiving of information and reduces the redundancy in communicating it. Knowing how you should communicate helps refine what you should say and how you say it. You can bring the best out of individuals and groups by communicating in their particular DiSC style (not yours). How is DiSC relevant to netiquette? One important example is in helping you respond appropriately to emails and instant messages. There are lots of resources for DiSC available online and they are well worth using. High C), DiSC allows you to tailor what you say, how you say it and what you deliver in a way to make it easier for the recipient to absorb and consume. Whether you’re a dominant communicator (e.g. It is a way of classifying communication styles into four areas to enhance the way you communicate to a person. This is a tough habit to establish however the rapport you will build is compelling.ĭiSC is one of the most useful communication tools I’ve used throughout my career. Look directly at the camera when speaking during a meeting.Most, if not all, applications support both of these capabilities natively. Furthermore, point your responses to a particular person if applicable using the approach. Always use the in-line reply function versus a generic reply to provide context (a good Wikipedia article on the topic for email is here).
This allows participants a short break between calls. If you need more time, then schedule for 45 or 55 minutes. Schedule meetings ideally for 30 minutes (think about Parkinson’s law here).Keep introductions short and relevant to the audience. For example, the host should call on each person to introduce themselves rather than wait for each person to step in. During meetings the host should orchestrate introductions.Ask permission before adding someone to a group or channel etc.Also let them know your revised timeframe to properly respond.
Note: If you need more time, send a quick note letting the sender know you will be delayed. SMS, iMessage, WhatsApp, Slack, Teams etc.): Within the day. Respond promptly to online communications.I have a global shortcut setup to turn my mute function on and off (i.e. Cameras on and mute always at the ready.Send through notes and actions to meeting participants in the following format: Who does what by when.Don’t just spend the meeting discussing topics with no agreement on the resulting actions at the end. Agree on actions at the end of each meeting.Context is key as it allows participants to prepare in advance. Include an agenda when scheduling meetings always.They blur the lines between normal meeting etiquette/hygiene and what we now experience online: My recommendation is to leverage the following 10 netiquette general rules as a starting point.
General Netiquette RulesĮveryone has an opinion on netiquette therefore it is hard to agree on a standard set of rules.
Bearing this in mind, the following areas are the key aspects of netiquette that you should act accordingly. My aim is to share some of the key tips, tricks, and lessons on netiquette through each lens.Īlthough my Myriam Webster dictionary classifies netiquette as a noun, my key takeaway in this article is to consider netiquette as a verb instead. Yet, as a Toastmaster, I have built foundations of communication, public speaking, and leadership (i.e. As an executive, I have the latest tools and technologies at my fingertips (e.g. I have learned and experienced many things in my time as a technology executive and as a Toastmaster. Whilst etiquette is focused on the conduct and behavior observed in social life, netiquette refers to this aspect of governance from the perspective of the Internet. Netiquette has had its etymological evolution from the word etiquette. The 2020s continue to invent new words to make sense of the new world we live in, including our use of the internet. By Brad Revell, Toastmasters International
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